Patient Survey



Patient Survey Form



Reception:
  1. I was greeted courteously on the phone and at the front desk

  2. My questions were answered to my expectations.

  3. I found it east to schedule for the times and days I wanted/needed.

  4. The reception area was kept clean and organized.


Treatment (Therapist / Therapist Assistant):
  1. My therapist/therapist assistant spent the right amount of time with me.

  2. My therapist/therapist assistant treated me respectfully.

  3. My therapist/therapist assistant listened and answered my concerns and questions.

  4. I am completely satisfied with the services received from my therapist/therapist assistant.


Support Staff:
  1. Support staff was knowledgable and professional.

  2. I was comfortable with progression of exercises during treatment.

  3. My home exercise program was explained to my satisfaction.

  4. Support staff was attentive, respectful, and understanding

  5. Gym/treatment rooms were kept clean and organized to my level of expectation.


Other:
  1. I would recommend this HealthActions Physical Therapy Clinic